Concierge Service — Alsace
Strasbourg · Colmar · Wine Route

A personal assistant for life in Alsace

Subscription-based personal assistance for expats and property owners in Alsace. Administration, healthcare, housing and property care in Strasbourg, Colmar and the Wine Route villages.

Request a call What we do
Half-timbered houses on the canals of Petite France in Strasbourg
Strasbourg — Petite France
Colmar old town in Alsace
Colmar
Vineyards on the Alsace Wine Route
The Wine Route
On the ground Twenty years in Alsace
Response Within two working days
Format Annual or monthly subscription
Who we help

Three kinds of client, three kinds of presence

01

Expats and future expats

Foreigners living in Alsace, or planning the move: visas, residence permits, registration, bank accounts, insurance, driving licences.

02

Property owners

Residents and non-residents who own a house or a flat here and need it looked after, repaired, rented out or simply watched.

03

Families with children

Parents who need school and kindergarten enrolment, activities, medical appointments and help with the paperwork around them.

Services

Eight areas, one person to call

01

Bureaucracy and documents

Visa and residence permits, citizenship procedures, residence cards, appointments at the prefecture, town hall and tax office.

02

Healthcare

Health insurance set-up, finding a family doctor or a specialist, booking appointments, check-ups and vaccinations.

03

Real estate

Finding, renting or buying a property — and looking after it afterwards: cleaning, repairs, utility payments, tenant oversight.

04

Transport

Buying, selling or renting a car, insurance and registration, technical inspection, repairs and maintenance.

05

Education and children

School and kindergarten enrolment, extracurricular activities, school paperwork, tutoring and language courses.

06

Translation and support

Written translation of documents and interpreting at meetings, institutions and negotiations.

07

Renovation and construction

Finding and coordinating trades — builders, plumbers, electricians — with control of quality, deadlines and materials.

08

Everyday matters

Bills, shopping, service orders, events, tickets, hotels and restaurants — the small things that take a whole afternoon.

Subscription

You write, we take it from there

We work as your assistant in France on a subscription rather than per task. The annual plan suits owners and families who live here or come back regularly; the monthly plan suits a specific project — a move, a purchase, a renovation.

Annual

Twelve months of cover

Rate on request · set by the volume of tasks

  • A named assistant for all matters
  • Priority handling, reply within two working days
  • Accompaniment to appointments and translation
  • Property visits with photo reports
Monthly

One project at a time

Rate on request · month by month

  • For a move, a purchase or a renovation
  • Scope adjusted each month
  • Same assistant, same standards
  • You stop when the project is done
Why us

One assistant who knows your file, your family and your house — not a ticket number.

Discretion

Private matters stay inside our team; no detail of your file leaves it.

Local knowledge

Twenty years here: the right doctor, the right tradesman, the right office, the right contact.

Three languages

Russian, French and English — we translate and speak for you where you cannot.

Access

Restaurants, hotels and providers we know personally and use ourselves.

Where we work

Bas-Rhin and Haut-Rhin

Strasbourg·Colmar·Sélestat·Haguenau·Obernai·Benfeld·Erstein·the villages of the Wine Route

Outside this area we work on request. Own a house here but live abroad? Read how we look after a property between visits: property care in Alsace and the journal.

Get in touch

A free twenty-minute call

Describe your situation in a couple of lines. You get back a short written proposal with the tasks and the monthly rate — no commitment before you accept it.

[email protected]

Phone and WhatsApp +33 6 51 81 48 41 · Strasbourg, Alsace

Frequently asked questions

What does the subscription include?

A personal assistant who handles your day-to-day matters in France: administration and paperwork, healthcare appointments, housing and property care, school enrolment, translation and errands. The scope and the number of tasks are agreed at the start, and the rate depends on the volume you need.

Do you work with non-resident property owners?

Yes. Many of our clients live abroad and own a house or an apartment in Alsace. We coordinate cleaning, repairs, utility payments and visits, and we send photo reports after each intervention.

Which areas do you cover?

Bas-Rhin and Haut-Rhin: Strasbourg, Colmar, Sélestat, Haguenau, Obernai, Benfeld, Erstein and the villages of the Alsace Wine Route. Outside this area we work on request.

How do we start?

A free 20-minute call to describe your situation. You then receive a short written proposal with the planned tasks and the monthly rate. No commitment before you accept it.

Which languages do you speak?

Russian, French and English. We accompany you to the prefecture, the town hall, the tax office, banks, doctors and schools, and translate during the appointment.

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